Session Detail

Child Nutrition - Management Training
Customer Service for Gen Z

Managing people is often the hardest part of running any food service business.  Join us as we delve deeper into different management principles and schools of thought to help make you a more effective kitchen manager.

Each month you will receive timely information on a key topic that affects you as you tackle the responsibility of effectively managing your School Nutrition business.  

Important Session Information:

Customer Service for Gen Z  -  Every generation has expected decent customer service from their food experiences but Gen Z takes personal connection to a whole new level.  They want to customize their experience and will keep coming back if you connect with them.  In this session we will explore the basics of great customer service and then how to apply it to this new generation of eaters.
Registration for this session has ended
Session ID:
Credits Available:
(2) CPE
Seats Available:
Contact Person:
Suzanne Murdough
Jeffrey Burdeshaw
Jennifer Angell
Suzanne Murdough
Date Time Location
2/11/2020 8:30 AM - 10:30 AM Online Location

ESC Region 12 | 2101 West Loop 340 | Waco TX 76712 | 254-297-1212